Products on our website are subject to availability. If a watch has been sold in store at the same time that an online order is placed, we will notify you immediately and cancel your order. 

All products will remain available for sale on our website and will not be released for collection or dispatch until we have received payment in full. 

Deposits taken in order to hold pieces and remove them from sale while arrangements are made are non refundable. 

Deposits taken on special order pieces are non refundable.

If a watch that you wish to purchase is in our service centre, we will advise you immediately of any delay prior to accepting your order and endeavour to deliver within a reasonable timeframe should you wish to proceed. 

The images on our website are photographed using High Dynamic Range to show detail and colour as clearly and accurately as possible. They are not filtered or adjusted in any way. We are not responsible for any differences in hue due to device or monitor settings. 

We reserve the right to alter our prices at any time and without notice as a result of updated RRP, changes in availability, and fluctuations in exchange rate. 

We do not charge VAT on our watches as we work on the margin invoice scheme. There is NO VAT to be reclaimed on any of our watches. 

Prices displayed on our website are in Great British Pounds (Sterling). We are able to accept payments in U.S Dollar and Euro. Prices in these currencies will be converted on the day as per current exchange rate. 

Our website price includes UK delivery but excludes international delivery. We reserve the right to refuse delivery to certain countries if we assess that there are risks to safe and secure delivery. 

Other terms and conditions relating to privacy, warranty, servicing and payments can be found on dedicated pages of this website. Please ensure that you have read them to your satisfaction. 

If you have any queries or concerns regarding our terms and conditions please do not hesitate to contact us at 


"Official Watches/We/Us/Our" - Official Trading Limited T/A Official Watches.  Company Registration Number - 5970282

"Website" - Official Watches website registered at the domain 

"Products" - Watches, watch winders, watch rolls and storage.

Social Media Terms and Conditions - We are not affiliated with any brands that we sell or post.  

Zing Cover:

We may share your personal information with Zing Cover, a trading name of Covertech Limited, for the purposes of marketing and administration of insurance products.