I was looking to find a Breitling Navitimer to try on - after a quick Google I found one at Official Watches, brand new and 25% below list. After a couple of emails either way I phoned and spoke to George who was really helpful and I arranged to visit the shop. George told me he wouldn’t be there, but he passed on all the relevant info so when we (my son is a watch fiend and came with me) arrived and met Oscar he was well briefed. Oscar was super friendly and knowledgeable - a true watch enthusiast! There was zero pressure to buy, but the watch was absolutely perfect so it had to come home with me. I’m sure I could have found one cheaper on Chrono24, but I’ve had some bad experiences there, so I’d rather deal with real people in a bricks and mortar building and, like I said, it was a very good price. If I’d gone to Breitling on Regent Street I might have got nice goodies, but I’d have paid ⅓ extra, and with the money I’ve saved I can buy my own hat and umbrella! Overall it was a delightful experience and I’ll definitely be back if I am thinking about another watch - next time it will be the first place I look, not somewhere I randomly find on Google.