A watch for the 'grown ups!' Patek Philippe Grand Complications 5270/1R
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Audemars Piguet Royal Oak Perpetual Calendar “Qatar Edition” 26574BC.OO.1220BC.01
📦 : ✔ 📝 : ✔
2024
OW506828
£168,895
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A. Lange & Söhne! The Lange 1 Tourbillon Perpetual Calendar 720.038FE
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AI Summary
Based on 328 reviews
Exceptional customer service with friendly and professional staff, ensuring a pleasant experience during purchase and repair processes;
Quick and efficient battery replacement and repairs offered at no additional cost, impressing customers with their generous policies;
Competitive pricing and a wide selection of high-quality watches, providing value without compromising on service or authenticity.
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4 hours ago
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A truly welcoming, helpful, friendly, professional and luxury service. An unforgettable experience buying a watch from these guys. A vast stock of beautiful timepieces with a wealth of experience, advice and aftercare that is unrivalled. Guiding you patiently without any pressure! Thank you Dino, George and especially Luke.
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9 hours ago
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Guys at the door are really nice, service 10/10, defo recommend
1 week ago
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Very pleased with the excellent service provided by Mercedes in the purchase of my watch particularly when a minor but irritating problem came up with the FedEx Delivery. The watch itself was everything that I had hoped for and been promised.i had chosen from their ‘available to order’ selection and received it in less than a week.
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3 weeks ago
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Friendly and professional service! Changed my watch battery in minutes, many thanks!
1 month ago
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I bought this for my 6 year son...damn love it...little costly, but its worth..
1 month ago
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Brought my watch in for repair and they changed my battery completely free of charge! Super service, would highly recommend.
1 month ago
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Took my wife's Cartier Tank Francaise in for a new battery and they replaced it free of charge for me. Couldn't have been more pleasantly surprised and was in and out within 5 minutes.
2 months ago
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I was looking to find a Breitling Navitimer to try on - after a quick Google I found one at Official Watches, brand new and 25% below list. After a couple of emails either way I phoned and spoke to George who was really helpful and I arranged to visit the shop. George told me he wouldn’t be there, but he passed on all the relevant info so when we (my son is a watch fiend and came with me) arrived and met Oscar he was well briefed.
Oscar was super friendly and knowledgeable - a true watch enthusiast! There was zero pressure to buy, but the watch was absolutely perfect so it had to come home with me.
I’m sure I could have found one cheaper on Chrono24, but I’ve had some bad experiences there, so I’d rather deal with real people in a bricks and mortar building and, like I said, it was a very good price.
If I’d gone to Breitling on Regent Street I might have got nice goodies, but I’d have paid ⅓ extra, and with the money I’ve saved I can buy my own hat and umbrella!
Overall it was a delightful experience and I’ll definitely be back if I am thinking about another watch - next time it will be the first place I look, not somewhere I randomly find on Google.
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2 months ago
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Went in to simply change a strap and instead had the pleasure of discussing watches with Oscar while his watchmaker completed the service. Exemplary service. Thanks Oscar.
2 months ago
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We had the best experience with Oscar. He was incredibly helpful and we would absolutely recommend working with him.
2 months ago
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Great watch
2 months ago
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(Translated by Google) The arm is wgat
(Original)
Tha braț wgat
3 months ago
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George went above and beyond to get the exact watch I wanted, the service and communication was 10/10, could not have asked for a smoother experience, thank you!
3 months ago
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Great experience, George found me the perfect watch at a great price! highly recommend, service was excellent
3 months ago
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Jamie is amazing! He fixed my watches very fast!!!
All employees are also nice and friendly!
3 months ago
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Second watch I have bought from official watches this time a Rolex Starbucks.
As with the first one they were a pleasure to deal with.Their communication on What's app is fast,friendly and accurate with nothing being too much trouble.
I would not hesitate to recommend Official Watches!
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3 months ago
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I love it buy it again
3 months ago
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Best Team!
3 months ago
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OFFICIAL WATCHES LONDON, never have dealt with more professional and courtesy
Urvick is a high quality pro, and they solve unusual watch issues especially for Rolex and high end watches
Honesty is a policy with this company
I’m an American and used to professional service, OFFICIAL WATCHES is a step beyond
Stacy
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3 months ago
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I bought a classic Rolex from OW more than two years ago. They were able to source me exactly what I wanted, boxed and brand new without any delays. I paid a slight premium due to Rolex restricting supply, but I didn’t mind that. I am still on the never ending waiting list at Rolex!
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4 months ago
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I have just had my Omega watch that I have owned and abused for 20 years reconditioned by official watches and somehow they have brought it back to same condition as when I first bought it .George thank you for making the process easy and it has turned out exactly as you said it would. Great service :-) Amazing
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4 months ago
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Dino & Luke - simply the best - best in class service and stock , don't look elsewhere !!!
4 months ago
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Amazing people and great collection of watches couldn’t have had more help and better service from George that helped me find my new watch.
4 months ago
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AMAZING EXPERIENCE. Dealt with George from start to finish. I received fantastic, professional service from George. Nothing I asked was too much… and I asked a lot. I genuinely felt like I was in safe hands throughout the whole buying process.
From start to finish, George found me a watch, had it prepped, cleaned and posted to me within 24 hours. Couldn’t be happier.
Will definitely be back.
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4 months ago
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George was brilliant, really helpful and knowledgeable while also not trying to ‘sell’ to me! Highly recommend if you are looking for something special!
4 months ago
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Official Watches is one of the best firms to sell and buy the Swiss luxurious watches!!! It is nice to see that the Official Watches firm's founders and managers like to read the modern business books, including the Swiss best business book, which is titled: "Swiss Firm Theories by Gnomes of Zurich" by Viktor O. Ledenyov and Dimitri O. Ledenyov !!! Buy and read it in Switzerland online now !!! 🇨🇭🇨🇭🇨🇭⌚⌚⌚🇨🇭🇨🇭🇨🇭💼💼💼🇨🇭🇨🇭🇨🇭
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4 months ago
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Amazing service, i went to resize my watches, very welcoming team, it took less than 10 minutes, very professional, and they did it for free. They have good collection of nice watches.
4 months ago
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Official Watches were recommended to me by a very good friend. From the moment I stepped into the showroom I was warmly greeted by George. His knowledge and professionalism was outstanding from beginning to end. I purchased a Rolex Datejust 41mm which I have always wanted. The whole experience was faultless and I would highly recommend to anyone. All the best, Andrew Radford.
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5 months ago
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Exceptional service. George went above and beyond with servicing and restoring my watch, it looked brand new when he was done with it, i couldnt be happier. Highly recommended. Will definitely use again.
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5 months ago
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Just had one of the best retail experiences in forever. Official Watches is basically a time machine (pun intended) back to when people actually cared about service, knew their stuff, and made you feel like a VIP. Insane collection of watches, and if they don’t have what you’re after, they’ll actually hunt it down for you. Bonus: they might even fix up your piece on the spot. Faith in retail, fully restored.
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5 months ago
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⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding Service!
I had an amazing experience purchasing my watch here. George was incredibly helpful and responsive throughout the entire process—he made everything smooth and easy. Truly the best customer service I’ve had in a long time. Highly recommend to anyone looking for quality timepieces and top-tier support!
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5 months ago
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I visited Official Watches today to have a battery replacement, pressure test and strap repair/adjustment.
I called to make an appointment whilst en route to the shop and they fitted me in within minutes for a while you wait service.
Very friendly, professional staff and I will definitely continue using the company having had good experiences over quite a few years.
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6 months ago
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I visited Official watches a few years ago intending to purchase a watch I had in mind.
Once there I was greeted by Lucas and George who were very professional and friendly .
After taking note of their expertise I purchased a larger watch which I had not originally thought of and today that watch has increased in value so much more than the one I went in for.
I now always use them for services and exchanges as I feel they are on your side.
Highly recommended
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6 months ago
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Overall a fantastic experience with purchasing the Richard Millie rm11. They found a way to over deliver with getting the watch delivered on time. I’d highly recommend these guys! And it’s been excellent communication throughout this experience.
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6 months ago
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Couldn't fault any part of the service and experience that George provided. Friendly and professional throughout, sourced exactly what I needed quickly and for a great price. Couldn't recommend highly enough.
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7 months ago
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Had a fantastic experience at Official Watches. Once I arrived they welcomed me in and were able to assess my watch immediately. They changed the battery on the spot, and were kind and informative throughout the entire process. Highly recommend, and will be going back for any future watch issues or purchases.
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7 months ago
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Wondering if i can klarna this?
7 months ago
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Jamie was helpful in fixing my watch
7 months ago
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My first experience as a customer and I'm very impressed. Excellent customer service and responsiveness, and the watch was reasonably priced and in fabulous condition. I'll be back!
7 months ago
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Came in to get my Seamaster checked out, having liaised with Mercedes, who was very knowledgeable about the model and arranged for me to bring it in. I was warmly greeted and given a drink as Jamie the watchmaker carried out the tests.
The watch was checked out very quickly and found to need a slight adjustment to bring it back to peak level
The premises are immaculate and the staff are very welcoming, there is an atmosphere of professionalism and passion for watches that is great to see.
The range of stock is very wide and I'll definitely be consulting them for my next purchase!
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7 months ago
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Great service and great knowledge of watches . Thanks guys . Highly recommend.
7 months ago
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Top service
7 months ago
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Quality watches and friendly people with a fast response of fix and communication. definitely will purchase again from official watches
7 months ago
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The most professional team in London, the staff are very polite and friendly.
7 months ago
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What luck that I walked past Official Watches today. I needed a new battery in my Tag Heuer watch, and went to their flagship store on Oxford St, where they informed me it would be a 6 week wait! Selfridges the same. At Official Watches it took minutes. AND was kindly free of charge! Honestly what a pleasure to meet this professional and courteous team. Highly recommend and my first stop when I buy my next watch.
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7 months ago
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I called to ask if they do watch battery changes, and spoke to a lovely woman named Juliette who was super helpful and accommodating. I stopped by and they changed the batteries for 2 of my watches right there on the spot, and did a few other checks. Highly professional and absolutely lovely people. Will be back for my other watch needs!
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7 months ago
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Took my watch to other places who couldn't repair it but Official Watches repaired it quickly and free of charge, with amazing customer service. 5/5
SELL A WATCH
if you would like to sell your watch to upgrade or simply to release some capital, please fill out your details here.
OFFICIALWATCHES
6 Duke Street London, Mayfair W1U 3EN
Mon - Fri, 10:00am - 6:00pm
Saturday - Appointment Only